JAPAN RAIL PASS, a joint offering of the six companies comprising the Japan Railways Group (JR Group), is the most economical means of travelling through Japan by rail. There are some restrictions on use; for example, JAPAN RAIL PASS cannot be used for travel on NOZOMI and MIZUHO trains on the Tokaido, Sanyo, and Kyushu Shinkansen lines.

Types of JR Passes

There are two types of JAPAN RAIL PASS: Green (for first class Green cars), and Ordinary.
Each of these types are available as 7-day, 14-day, or 21-day passes.

Please refer to JAPAN RAIL PASS Scope of Validity regarding travel allowed with the various types.

The above are Japanese yen (¥) prices for a JAPAN RAIL PASS Exchange Order; the actual cost in local currency is calculated based on the Banker’s Selling Rate (BSR) at the time the Exchange Order is issued.

The price in Japanese yen and issue date are specified on the Exchange Order.

Children who are aged 6 through 11 as of the date of use are eligible for child PASS prices.

(Prices are subject to change. The applicable price is the price valid on the date when an Exchange Order is issued.)


Validity Period

The validity period of a JAPAN RAIL PASS is the consecutive 7, 14, or 21-day period beginning on the date the PASS is first used.

·         If you have purchased an Exchange Order in a country other than Japan, you must turn in your Exchange Order to obtain your JAPAN RAIL PASS within three months
from the date the Exchange Order was issued (for example, an Exchange Order issued on April 15 would have to be turned in by July 14).

·         At that time, you must specify the date that you want to start using the PASS. It can be any date within one month from the date the PASS is received.

·         Once a starting date has been assigned to the PASS, it cannot be changed.


Who can buy the JR pass?

1.   You are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of “temporary visitor”.


Temporary Visitor entry status, according to Japan Immigration Law, allows a stay in Japan of 15 days or 90 days for “sight-seeing”, etc. If you apply for a "stay for sight-seeing" when you enter Japan, entry personnel will stamp your passport as "Temporary Visitor," as shown below. *In order to receive or use JAPAN RAIL PASS, your passport must bear this stamp or sticker.


*If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask the immigration officer to apply the stamp onto your passport.


2.   Japanese people living abroad who meet the following conditions:

Conditions in English



Customers who do not meet either of the conditions (1), (2) above will not be able to purchase an Exchange Order or exchange one for a PASS. In addition, if the documentation customers prepare do not meet the conditions for eligibility, they will not be allowed to purchase an Exchange Order or exchange it for a PASS.

Please confirm that the issued date for both your Overseas Residential Registration and your Certificate of Overseas Residence is prior to the purchase date of your Exchange Order (and within the last 6 months).

(The “Overseas Residential Registration” and “Certificate of Overseas Residence” you present at the time you purchase your Exchange Order must also be presented when exchanging it for a PASS.)


For individuals who possess passports issued by both Japan and another country

In accordance with the Japanese Immigration Law, please present your Japanese passport to immigration when entering the country. In this case, your Japanese passport and “documentation verifying your stay in another country for 10 or more consecutive years, such as a certificate issued by a government office overseas” will be required.

As a general rule, Exchange Orders cannot be purchased and JAPAN RAIL PASSES cannot be exchanged for young children who have spent less than 10 years living in another country. (There are some exceptions. Please confirm the details above.)


Scope of validity

For scope of validity, kindly refer to here for more details.


Where can I buy it from?

You can buy and collect an Exchange Order from our office located at 16 Raffles Quay #16-02C/D Hong Leong Building Singapore 048581


Frequently Asked Questions

1.   I have not exchanged the Exchange Order for the physical pass. Can I get a refund?

Ans: You can return your unused Exchange Order to us for a refund within 3 months from date of issue. A 10% cancellation fee and $20 administration fee will be charged.

2.   Can I purchase the pass when I am in Japan?

Ans: The JR pass is sold at some sales offices in Japan until 31st March 2020. This is restricted to individuals who possess only a passport issued by a country other than Japan.
For more information, kindly refer to

3.   Would it be more worth it to buy a rail pass or buy single trip tickets?

Ans: You can use this calculator offered by japan-guide.com to check for ticket prices. For more exact costs, use Hyperdia.

4.   What should I bring along to purchase the exchange order?

Ans: We recommend that you check the spelling and order of your name shown on your passport.

For more information, call us at 6507 3900

Follow Me Japan Pte. Ltd.
16 Raffles Quay #16-02C/D Hong Leong Building Singapore 048581